Reddy SRS, G Neha Akshaya, O Lakshmi Koteswari, T Sreeja, Edara VS. Leveraging Sentiment Analysis in the Digital Era: Uncovering Insights from Unstructured Data for Enhanced Customer Engagement. Journal of Modern Technology. 2025;2(1):212-219. doi:10.71426/jmt.v2.i1.pp212-219